![]() This course offered by ZOE Talent Solutions will encourage an open and honest dialogue around key topics, lower the risks involved, reduce conflict, nurture relationships, and improve productivity and efficiency. Team Building and Team Development Training Course.Management and Leadership Development Program.Certificate in Corporate Social Responsibility (CSR) Training Course.Leadership, Communication and Interpersonal Skills Training Course for Managers.Yet due attention to such difficult and critical conversations can lead to positive results. Usually, people would do anything to avoid these or other similar situations. How do you handle crucial conversations? Communication can become a challenge and an emotionally charged event especially during the project negotiations, performance evaluations, in times of crisis, change in the direction of the project etc. ![]() Lack of attention to one’s communication during important conversations can turn out to be a costly mistake. These hold fort especially when the stake in the conversation is high, where one is required to be mindful of one’s thoughts, emotions, impulse, words, voice and facial expressions. Why is having difficult conversations important? The potential of growth in businesses depends on the ability to handle crucial and difficult conversations effectively. Do you tend to get uncomfortable during crucial conversations where the stake is high or where emotion runs strong?
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